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Service Request Form

Please use this form to report a problem with your machine. Technical support is provided from 8:00am - 7:00pm, Eastern Time, Monday through Friday and 10:00am - 6:00pm, Eastern Time on Saturday.

After submitting this form, you should expect a response from a Hirsch technician within the following 2 hours. Reports submitted outside of the above stated operating hours will receive a response on the following business day.

Please make sure to provide valid phone numbers and/or e-mail address to ensure that our technicians will be able to reach you promptly.

Customer Code:
* Contact Name:
* Phone Number:
Alt. Phone Number:
* Email Address:
Machine Model:
Serial Number:
* Please Describe
  Your Problem:
Items marked with an * are required fields.